When a gold IRA company goes bankrupt, metal already delivered into your IRA's own depository account stays yours. A depository is the private vault that stores your IRA's metal. Money you paid for metal that never arrived becomes a bankruptcy claim, which is a written request for a share of whatever the company has left.
SafeOunce tracks 10 gold IRA companies that failed, closed, were sanctioned or went quiet between 2018 and 2026. Three of them alone involved more than $131 million of customer money. So which firms were they, and what can their customers still do?
Our page on gold IRA companies lists every firm. This page covers the 10 that failed, what happens to your account, 7 steps, recoveries, failure patterns and warning signs.
SafeOunce sells no metal. SafeOunce takes no money from any company named on this page. Every status below links to the court or regulator record, never to a company site.
Key figures (status as of September 29, 2026)
- About $60.8 million: what Rosland Capital owed about 617 customers when it filed for bankruptcy on July 2, 2026.
- $212,661.60: Rosland's cash on August 6, 2026, or 0.35% of what it owed customers.
- 11.07%: the share of approved claims Metals.com claimants received about 4.6 years after the case began, per the receiver's court filing.
- 28 days: the CFTC's actual-delivery benchmark for metal you paid for.
- 0 of 10: none of these companies is rated by SafeOunce.
- Updated: within one business day of a new court or regulator filing.
Which Gold IRA Companies Have Failed? 10 Bankruptcies, Closures and Fraud Judgments (2018-2026)#
Ten gold IRA companies have failed, closed, been sanctioned or gone quiet since 2018. They are Rosland Capital, Oxford Gold Group, Gold Alliance, Midas Gold Group, Regal Assets, Red Rock Secured, Safeguard Metals, Metals.com, Capital Gold Group and Lexi Capital.
The table below shows each company's status and the record behind it.
| Company | Status | What happened and when | Court or release | Customer money | Where customers stand now | BBB now (Sept. 29, 2026) | Website now (Sept. 29, 2026) |
|---|---|---|---|---|---|---|---|
| 1. Rosland Capital | Failed | Liquidating Chapter 11 filed July 2, 2026; all but 2 employees let go June 19, 2026 | Bankr. C.D. Cal. 2:26-bk-16650-BB | About $60.8M owed to about 617 customers (about $49M paid for, not delivered + about $11.8M unpaid buybacks) | Unsecured creditors; delivered IRA metal sits in customers' own Delaware Depository accounts | Not Rated, 158 complaints | Points to a creditor portal |
| 2. Oxford Gold Group | Failed | Involuntary Chapter 7 filed by customers August 28, 2024; interim trustee named September 12, 2024 | Bankr. C.D. Cal. 2:24-bk-16947-NB (trustee Carolyn A. Dye) | Total not public; a class action alleges over 400 members | Claims deadline passed March 12, 2026; trustee suing the founders (Dye v. Adler, 2:24-ap-01280-NB) | F, 177 complaints | Serves an unrelated UK betting page |
| 3. Gold Alliance | Closed | Closed "effective June 24, 2024" per its own notice; reason not public | None found | Not public | Metal already in IRAs sits with the custodian | No verified profile | Closure notice still up |
| 4. Midas Gold Group | Failed | Chapter 11 (Subchapter V) filed June 7, 2024; converted to Chapter 7 September 25, 2024 | Bankr. D. Ariz. 2:24-bk-04587-DPC (trustee Eric M. Haley) | Inventory fell from $634,210 to $59,867 in 62 days; $54,410.60 refunded to 3 trust-held customers | Chapter 7 liquidation | A+ (still) | Live, "Copyright 2026", no bankruptcy notice, operator unidentified |
| 5. Regal Assets | Failed | Ceased operations late 2022; CFTC and California DFPI complaint September 27, 2023; default judgments October 15, 2024 | C.D. Cal. 2:23-cv-08078; CFTC 9001-24 | Over $21M misappropriated from over 120 customers; about $49.2M ordered (over $21.9M restitution + over $27.3M penalties) | Whether any customer has been paid is not public | No profile found | Does not resolve |
| 6. Red Rock Secured (now American Coin Co.) | Renamed and sanctioned | Charged May 15, 2023; SEC and CFTC consent judgments April 23, 2024 | C.D. Cal. 2:23-cv-03680 (CFTC), 2:23-cv-03682 (SEC); CFTC 8898-24; SEC LR-25996 | CFTC: at least 950 customers paid over $69M for coins worth about $30M; CFTC order $56,334,313.90 | Collection under way (contempt February 7, 2025; garnishment August 19, 2025); amounts paid not public | D-, 12 complaints | Does not resolve |
| 7. Safeguard Metals | Failed | Scheme October 2017 to July 2021; CFTC liability consent order October 25, 2023; SEC final judgment May 2, 2025; CFTC final judgment September 30, 2025 | CFTC 9139-25; CFTC 8812-23; SEC LR-26307 | $66,948,960 from more than 450 customers | $25,569,303 restitution ordered; collections not public | B- (still) | Still online with an IRA promotion |
| 8. Metals.com (TMTE) | Failed (receivership) | CFTC and 30 states sued September 22, 2020; receiver appointed the same day; criminal indictment July 22, 2025 | N.D. Tex. 3:20-cv-02910-X; CFTC 8254-20 | Alleged over $185M from at least 1,600 people; approved claims $72,260,999 | $8M interim paid (11.07% of approved claims, per the receiver's court filing, Doc 1022); civil trial March 1, 2027 | Not recorded | Not recorded |
| 9. Capital Gold Group | Closed | Ceased operations December 2018; Chapter 7 filed March 3, 2019; case closed April 1, 2025 | Bankr. C.D. Cal. 1:19-bk-10501-MT (trustee Diane C. Weil) | Unsecured claims scheduled: $1,074,478.45 | Case closed | Not recorded | Default server page in a June 2026 archive; no connection |
| 10. Lexi Capital | Dormant, not confirmed closed | Last archived homepage (September 25, 2025) shows "(c) 2021"; site fails its security check | None found | Not public | Customers deal with their custodian | F | Not reachable |
None of these 10 is rated or ranked by SafeOunce. A bankruptcy, receivership or closure notice triggers the "Not rated: closed" label, and a fraud judgment or consent order triggers permanent exclusion. These status gates are the first part of how SafeOunce rates gold IRA companies.
Metals.com is listed as failed because a court-appointed receiver runs it; the charges against it are still allegations.
The 6 legal terms in the table mean the following.
- Liquidating Chapter 11: the company is sold off under court control, not rebuilt.
- Chapter 7: a court-appointed trustee closes the company and sells what it owns.
- Involuntary bankruptcy: creditors, such as unpaid customers, put the company into bankruptcy.
- Receivership: a court-appointed receiver takes over the company and holds its money for victims.
- Consent order or consent judgment: the company agrees to an order, often without admitting or denying the charges.
- Default judgment: the court rules against a company that did not defend the case.
Cases against companies that still operate are in the tracker of precious metals IRA enforcement actions.
1. Rosland Capital: liquidating Chapter 11 (2026)#
Rosland Capital failed: it filed a liquidating Chapter 11 on July 2, 2026, owing about $60.8 million to about 617 customers. The case is Bankr. C.D. Cal. 2:26-bk-16650-BB.
The chief restructuring officer's sworn declaration (Doc 5, ¶23) explains the failure. It says "there was often a months-long gap in time between the date when a customer placed an order ... and paid for a gold product, and the date when the Debtor purchased the product."
Sales reps still earned 15% to 35% of the gross profit (sale price minus metal cost) when the money arrived, "even if the customers later cancelled" (¶24).
About 484 customers are on the unfilled-order list and about 133 on the buyback list (¶45). Rosland had about 35,000 customers, so these 617 are about 1.8% of them (SafeOunce computation). So most Rosland IRA owners are on neither list; their delivered metal sits in their own Delaware Depository accounts (¶16). Their custodians, Equity Trust and GoldStar Trust, are the first call in Step 1.
Some dealer articles cite "over $95 million" in liabilities and "more than $45 million" undelivered. This page uses the sworn declaration: about $49 million of paid-for, undelivered orders.
Every filing and step is on our Rosland Capital bankruptcy page.
2. Oxford Gold Group: involuntary Chapter 7 (2024)#
Oxford Gold Group failed: its own customers forced it into Chapter 7 liquidation on August 28, 2024. The case is Bankr. C.D. Cal. 2:24-bk-16947-NB. The court named an interim trustee on September 12, 2024.
A class action (one lawsuit for a whole group) alleges that IRA money went through Equity Trust to Oxford and that metal was not delivered. The case is Short v. Equity Trust Company (C.D. Cal. 2:24-cv-06788, filed August 9, 2024), alleging over 400 members. Equity Trust told ABC7: "As a custodian, our function is to take direction from clients."
Trustee Carolyn A. Dye, the official who sells what the company owns, sued the founders on December 30, 2024 (Dye v. Adler, 2:24-ap-01280-NB). The claims deadline was March 12, 2026. As of September 29, 2026, the BBB grades Oxford F, with 177 complaints closed in 3 years.
The Oxford Gold Group Chapter 7 bankruptcy and the Equity Trust suit are covered in full.
3. Gold Alliance: closed June 24, 2024#
Gold Alliance closed: its website says it stopped doing business "effective June 24, 2024", and SafeOunce found no court case about the closure. The notice reads: "Unfortunately, due to circumstances beyond our control, we are closing our business effective June 24, 2024."
Former customers confirm their holdings with their IRA custodian and the depository, where the metal sits.
What former customers of Gold Alliance, closed since June 2024, should check is listed separately.
4. Midas Gold Group: Chapter 11 converted to Chapter 7 (2024)#
Midas Gold Group failed: it filed a small-business Chapter 11 on June 7, 2024, and the court converted it to Chapter 7 liquidation on September 25, 2024. The case is Bankr. D. Ariz. 2:24-bk-04587-DPC, with trustee Eric M. Haley. Subchapter V is a faster Chapter 11 for small businesses.
Metals on hand fell from $634,210 on the filing day to $59,867 on August 8, 2024, a 90.6% drop in 62 days. The trustee's report says the drop came from "orders fulfilled to certain pre-petition creditors not listed on the schedules."
The court ordered refunds of money "held in trust," meaning kept apart from company funds, to 3 customers: $54,410.60 in all. As of September 29, 2026, the BBB still grades Midas A+.
The Midas Gold Group 2024 bankruptcy filings are summarized for IRA customers.
5. Regal Assets: ceased 2022, CFTC default judgments (2024)#
Regal Assets failed: it stopped operating in late 2022, and a federal court entered default judgments of about $49.2 million against it and its owners on October 15, 2024. The case is C.D. Cal. 2:23-cv-08078, announced in CFTC release 9001-24.
The CFTC and California DFPI complaint of September 27, 2023 says Regal misappropriated (took for other uses) more than $21 million from more than 120 customers between November 2019 and October 2022. That includes at least $21.4 million for metal Regal never bought. On November 1, 2021, Regal owed at least $7 million in metal and held about $347,724 in the bank, about 5%.
Regal "has never been registered in any capacity" with the CFTC or the DFPI.
The Regal Assets CFTC judgment and the missing metal are covered on its own page.
6. Red Rock Secured, now American Coin Co.: SEC and CFTC consent judgments (2024)#
Red Rock Secured was renamed and sanctioned: the CFTC and SEC charged it on May 15, 2023, and it agreed to consent judgments on April 23, 2024. The SEC says the firm "now operates under the name American Coin Co." (litigation release LR-25996).
The CFTC found that at least 950 customers paid over $69 million for coins worth about $30 million. Markups over cost, meaning how much more you pay than the dealer paid, ran 91.89% to 129.97%. Clients were told 1% to 5% or 4% to 29%.
The CFTC order totals $56,334,313.90: $38,984,313.90 in restitution, $5.1 million in disgorgement (giving up profits) and a $12.25 million penalty (CFTC 8898-24). The SEC's judgments total "more than $76.4 million." Collection now runs through contempt and garnishment, and how much has reached customers is not public as of September 29, 2026.
What investors in Red Rock Secured (American Coin Co.) can recover is tracked separately.
7. Safeguard Metals: SEC and CFTC final judgments (2025)#
Safeguard Metals failed: the SEC won a final judgment in its fraud case on May 2, 2025, and the CFTC won one on September 30, 2025. The firm took $66,948,960 from more than 450 customers aged 59 and older between October 2017 and July 2021 (CFTC 9139-25; SEC LR-26307).
The metal delivered was worth $41,379,657, so Safeguard kept $25,569,303, a markup of 61.8% over its cost. Its contract stated a maximum of 23%, and the CFTC found an average of 71% on silver coins.
The CFTC ordered $25,569,303 in restitution, offset against the SEC judgment. Offset means a dollar paid on one counts toward the other, so the most either agency can collect is about $56 million. Collections are not public as of September 29, 2026.
The Safeguard Metals fraud judgments and restitution are covered in full.
8. Metals.com (TMTE): receivership since 2020, case pending#
Metals.com failed and has been run by a court-appointed receiver since September 22, 2020, the day the CFTC and 30 states sued it. The case is N.D. Tex. 3:20-cv-02910-X (CFTC 8254-20). The fraud charges are still allegations, with a civil trial set for March 1, 2027.
The regulators allege that the firm took over $185 million from at least 1,600 people, over $140 million of it retirement savings. Receiver Kelly M. Crawford approved $72,260,999 of claims, according to his court filing (Doc 1022). An $8 million interim payment, 11.07% of approved claims, went out about May 1, 2025.
Its principals were indicted on July 22, 2025, with a criminal trial set for February 1, 2027. The Metals.com fraud case and its payouts are followed docket by docket.
9. Capital Gold Group: closed 2018, Chapter 7 (2019-2025)#
Capital Gold Group closed: it stopped operating in December 2018, filed Chapter 7 on March 3, 2019, and the case closed on April 1, 2025. The case is Bankr. C.D. Cal. 1:19-bk-10501-MT, with trustee Diane C. Weil.
Revenue fell 44.5%, from $27,733,177 in 2017 to $15,384,457.82 in 2018, according to the petition. The president was paid $956,239.88 in 2018, or 6.2% of that year's revenue. Scheduled unsecured claims totaled $1,074,478.45, and proofs of claim were due August 16, 2019.
Capital Gold Group is not Landmark Capital Gold Group, a different business. The full Capital Gold Group bankruptcy record is summarized for former clients.
10. Lexi Capital: dormant, not confirmed closed#
Lexi Capital appears dormant but is not confirmed closed. Its website fails its security check on September 29, 2026, its last archived homepage (September 25, 2025) shows "(c) 2021", and the BBB grades it F. An archived page is a saved copy in the Internet Archive's Wayback Machine.
The table below answers common Lexi Capital questions from dated records.
| Item | What the record shows | Source and date |
|---|---|---|
| Status | Dormant, not confirmed closed | SafeOunce check, Sept. 29, 2026 |
| Founded | 2010 (BBB business start February 18, 2010); Westlake Village, California | BBB profile, Sept. 29, 2026 |
| BBB rating | F, not accredited; the BBB noted unauthorized use of its logo | BBB, as of July 29, 2026 and Sept. 29, 2026 |
| Minimum investment | $1,500 minimum order; no IRA minimum in any Lexi document read | Archived FAQ, Aug. 4, 2021 |
| Fees | Not published by Lexi | Lexi documents read, Sept. 29, 2026 |
| Cancellation | Market loss plus a $45 fee; Lexi keeps any market gain | Archived FAQ, 2021 |
| Returns and buyback | 3-day return window after receipt; "Gold Assurance Plan" six-month repricing, terms not published | Archived FAQ, 2021 |
| Promotions | "Up to $3000 In Matching Funds" | Archived site, 2022 |
| IRA custodians | Not named in Lexi documents | Lexi documents read, Sept. 29, 2026 |
| Best lists | Excluded by Money | Money, Sept. 25, 2026 |
| SafeOunce rating | Not rated (dormant) | SafeOunce method |
Lexi's archived FAQ (August 4, 2021) reads: "We triple check the weight of every bar that we pour, and if a bar is underweight it gets re-melted."
Lexi's cancellation terms favored Lexi both ways. The FAQ charged a "market loss policy plus a $45.00 (USD) cancellation fee," meaning you pay any price drop before you cancel. It added: "Any market gain on cancellations shall remain the property of Lexi Capital."
Review pages still describe Lexi as operating with a BBB A+; the BBB shows F as of September 29, 2026.
What Happens to Your Gold IRA When the Company Goes Bankrupt?#
Your gold IRA's fate in a dealer bankruptcy depends on where your money was that day: delivered metal stays yours, while unfilled orders and unpaid buybacks become claims. A gold IRA company is the dealer that sells you the metal. Your IRA custodian is the trust company that holds the account, and a depository stores the metal.
Custodians "generally do not evaluate the quality or legitimacy of any investment ... or its promoters," according to a joint SEC and NASAA investor alert on self-directed IRAs.
An unsecured claim is a debt with no property set aside to pay it, paid if at all from what is left after costs. The table below shows the 4 positions a customer can be in and what the court record says about each.
| Where your money was | What the court record shows | Example | What you can do |
|---|---|---|---|
| 1. Metal delivered to your IRA's account at the depository | Not the dealer's property; Rosland's IRA metal sat in "the customer's separate and individualized account at DDSC" | Rosland, 2026 | Confirm with your custodian; nothing to claim |
| 2. Paid, not yet delivered | An unsecured claim against whatever the company has left | Rosland (about $49M); Midas | File a claim |
| 3. Sold back to the company, not yet paid | An unsecured claim; the coins are already gone | Rosland (about $11.8M) | File a claim |
| 4. Metal in a dealer "master account" | Records controlled by the dealer; metal can be missing | Regal | Contact your custodian and a regulator at once |
As of September 29, 2026. Positions can overlap.
Metal already delivered to your IRA's depository account#
Metal already delivered to your IRA's account at the depository stays in your IRA when the dealer fails, because the dealer no longer owns it after the sale. Rosland's declaration says products "would be deposited in the customer's separate and individualized account at DDSC" (¶16). It also says the company "no longer possesses any inventory of precious metals, coins, or bullion" (¶35).
The legal reason is how vaults hold metal. International Depository Services holds it "as bailment and not as a deposit or consignment," meaning it keeps the metal for the owner and never owns it. Delaware Depository told the SEC in a 2016 letter that customer bullion stays out of its own bankruptcy estate.
A commingled account, where like coins share a shelf, returns the same weight and type, not the same coins (Equity Trust). Segregated or commingled makes no difference in a dealer failure; it matters only if the vault itself fails.
Your statement values the metal at the market bid, what a dealer would pay today, so it shows less than you paid. That gap is the spread, not a bankruptcy loss, as our gold IRA statement guide explains.
Orders you paid for but never received#
Money you paid for metal that never arrived becomes an unsecured claim: you wait in line with other creditors for a share of what is left. Creditors of the same kind are usually paid pro rata, meaning each gets the same percentage of its claim.
The table below applies Rosland's filed figures to $100,000 in each of the 4 positions, as a SafeOunce illustration.
| Position | Your claim | What that means on Rosland's figures |
|---|---|---|
| Delivered | $0 | You still own the coins |
| Paid, not delivered ($100,000) | $100,000 unsecured claim | Rosland's cash on August 6, 2026 equalled 0.35% of what it owed customers: $350 on $100,000 if cash alone were shared, before any sale proceeds, recoveries or costs |
| Buyback unpaid ($50,000 sale) | $50,000 unsecured claim | The coins are already gone |
| Master account | Depends on what the receiver or trustee finds | The dealer held the records |
Illustration only; not a forecast of any payout.
At Midas, only the 3 customers whose money sat in a separate trust account got it back in full: $54,410.60, under a court order of October 25, 2024.
When a dealer that still operates leaves metal undelivered, a different process applies. What to do about gold IRA metals not delivered is covered step by step.
Buybacks the company never paid#
An unpaid buyback makes you an unsecured creditor for the sale price, and the metal is gone, because you already handed it over. A buyback is a sale of your metal back to the dealer that sold it.
Rosland's buyback list holds about 133 customers owed about $11.8 million (¶26, ¶45). Its 2024 customer agreement promised buyback payment within 60 calendar days. At Regal, staff faked refund wires of over $1.25 million and over $1.35 million, according to the CFTC complaint (¶72-76).
For an IRA, the sale money was owed to your IRA, so ask your custodian who files the claim.
Metal held in the dealer's name: the Regal exception#
Metal held under a dealer's own "master account" at a depository is not safely yours, because only the dealer sees the records, as Regal Assets customers found out. A master account is one depository account in the dealer's name, split into sub-accounts for each customer.
The CFTC complaint says Regal's sub-accounts were "simply ledger entries" (¶34). It adds that Regal was "the sole party in control ... and the only party who received from the depositories periodic holdings statements for the sub-accounts."
Your IRA's metal should sit in an account in your IRA's name, reported by the depository to your custodian, never on a dealer's statement. Even a vault's confirmation is not proof alone: Delaware Depository Services paid $500,000 to the Hunter Wise receivership in 2014 for confirming Hunter Wise trades. How gold IRA depositories hold and report metal is explained with each vault's fees.
When the company survives its bankruptcy: the Lear Capital case#
A gold IRA company can go bankrupt and keep operating: Lear Capital filed Chapter 11 on March 2, 2022, and its plan was confirmed on June 12, 2023. The case is Bankr. D. Del. 22-10165 (BLS), filed under Subchapter V.
The Lear plan (Doc 694) set up a $5.5 million customer fund for purchases from January 1, 2016 to March 3, 2022. Each refund equalled the spread the customer paid minus a hypothetical 12% spread. Lear made no admission of wrongdoing.
Customers who did not file a claim received "a pro-rata distribution of the remaining funds," according to the multistate release of August 2, 2023. Lear still operates in 2026, and the Lear Capital bankruptcy is part of its full review.
What to Do If Your Gold IRA Company Went Out of Business: 7 Steps#
Start with your IRA custodian if your gold IRA company went out of business: it holds your account and keeps working after the dealer is gone. The 7 steps below are in the order to do them.
- Call your IRA custodian, not the company.
- Get the depository's holdings list and match it to your invoices.
- Find the court case, trustee or receiver.
- File a proof of claim before the deadline.
- Name a new dealer or move the account by transfer.
- Keep every paper for the claim and your taxes.
- Ignore anyone who charges to recover your money.
Most of these steps cost nothing but time. Step 3 costs at most $3 per PACER document, and Step 5 can carry your old custodian's exit fee. None needs a paid "recovery" service.
Step 1: Call your IRA custodian, not the company#
Call your IRA custodian first and ask, in writing, for a list of every metal item in your account and every trade still pending with the company.
Your custodian paid the dealer on your purchase direction, the signed form that says what to buy and from whom. It can see which trades settled, meaning money and metal changed hands. Ask it the 4 questions below in writing.
- Ask for the holdings list by item and quantity.
- Ask whether any purchase you paid for never settled.
- Ask whether the custodian still accepts trades from that company. Equity Trust wrote to Oxford customers that it "ceased doing business with Oxford Gold."
- Ask for copies of every purchase direction you signed.
The main gold IRA custodians are listed with their fees.
Step 2: Get the depository's holdings list and match it to your invoices#
Get the depository's own list of what it holds for your IRA, through your custodian, and match every coin and bar to the invoices the company sent you. The holdings list is the vault's record, not the dealer's. Check the 6 points below.
- The custodian paid the dealer on your signed direction.
- Your statement comes from the custodian, not the dealer.
- The account is in your IRA's name, not in a dealer master account (see the Regal exception above).
- The metal posted within 28 days of your payment, the CFTC's actual-delivery benchmark (release 8215-20, August 4, 2020).
- Every item on the invoice is on the list, in the same quantity.
- The gap between the statement value and what you paid is no larger than the spread you were told.
The 28 days is a benchmark, not a legal deadline for IRA purchases. If metal is still missing after 30 days, stop buying, write to the custodian and report the company to your state securities regulator.
Step 3: Find the court case, trustee or receiver#
Find the company's court case by searching its exact legal name on CourtListener, which is free, or PACER, which charges 10 cents a page. A docket is the court's list of every filing in a case, in date order.
The docket names the trustee or receiver, the person the court puts in charge of the company's money and claims. The 4 sources below are priced as of September 29, 2026.
| Source | What it tells you | Cost |
|---|---|---|
| CourtListener (courtlistener.com) | Docket entries; free copies of documents others bought on PACER | $0 |
| PACER (pacer.uscourts.gov) | Every filing in a federal case | $0.10 a page, $3 cap per document, waived if you spend $30 or less in a quarter; court opinions free |
| CFTC press releases and SEC litigation releases | Fraud cases and receivers | $0 |
| The trustee or receiver named on the docket | Claim forms and deadlines | $0 |
Read the newest docket entries first; deadlines and hearings appear there.
Step 4: File a proof of claim before the deadline#
File a proof of claim, Official Form B 410, before the court's deadline, because a creditor who misses it can lose the right to share in any payout. A proof of claim is the form that tells the court what the company owes you.
Federal Rule of Bankruptcy Procedure 3002(a) says "every creditor must file a proof of claim ... for the claim or interest to be allowed." In a Chapter 11, 11 U.S.C. 1111(a) treats a claim as "deemed filed" when it "appears in the schedules." That excludes "a claim ... that is scheduled as disputed, contingent, or unliquidated."
The deadline for filing, called the bar date, depends on the type of case, as the table below shows.
| Type of case | Claim deadline |
|---|---|
| Chapter 7, voluntary | 70 days after the order for relief (FRBP 3002(c)) |
| Chapter 7, involuntary (Oxford) | 90 days after the order for relief, the ruling that lets the case go ahead, unless the court sets another date; Oxford's deadline was March 12, 2026 |
| Chapter 11 (Rosland) | The date the court sets (FRBP 3003(c)(3)); check the docket |
Form B 410 is free on uscourts.gov (effective December 1, 2024, updated April 1, 2025). Attach your invoices, the custodian's statement and proof of payment. Since your IRA paid the dealer, ask your custodian whether the claim goes in your name or its name.
Step 5: Name a new dealer or move the account by transfer#
Tell your custodian which dealer to use from now on, or move the whole IRA and its metal to a new custodian by a trustee-to-trustee transfer, which is not taxed. The transfer goes straight from one custodian to another, so you never touch the money.
IRS Publication 590-A treats it as not a rollover: no 60-day clock, no once-per-year limit and no tax withholding. The metal can move in kind, meaning the same coins go to the new depository unsold, as an IRA to gold IRA transfer does.
Moving can cost an exit fee. Equity Trust's precious-metals-only schedule (Rev. 081726) charges $125 per in-kind transfer out and $250 for full termination. GoldStar Trust (Rev. 01/2026) charges $75 in kind and $150 for full termination.
Exit fees and timelines for switching gold IRA custodians or companies are compared.
Step 6: Keep every paper for the claim and your taxes#
Keep 6 papers in one folder, because the trustee, a regulator and later a tax professional will ask for the same ones. The 6 papers are listed below.
- Signed account agreement and each invoice.
- Custodian purchase directions and statements.
- Depository holdings list.
- Bank or wire records.
- Every email, letter and call note, with dates and names.
- The proof of claim and its filing receipt.
Step 7: Ignore anyone who charges to recover your money#
Ignore any caller who offers to recover your money for a fee: the CFTC calls that a red flag, and a bankruptcy claim costs nothing to file. In its warning of May 14, 2025 (release 9075-25), the CFTC says its Inspector General never contacts people offering to recover money.
Rosland asked the court on August 19, 2026 to sell its customer lists and data (Doc 83). What the court's August 27, 2026 order allows is not public in the free docket text.
Report a recovery caller or a failed gold IRA company to the CFTC at 866-366-2382, the FINRA Senior Helpline at 844-574-3577 or the DOJ Elder Justice Hotline at 1-833-372-8311. Which office to use when you report a gold IRA company depends on the problem.
How Much Money Do Customers Get Back When a Gold IRA Company Fails?#
Customers of failed gold IRA companies have got back little and late: Metals.com's interim payout returned 11.07% of approved claims after about 4.6 years. That figure comes from the receiver's court filing (Doc 1022). Restitution is money a court orders a company to repay victims. An interim distribution is a partial payment before the case ends.
The table below compares what was owed, what was paid and the time taken in 7 cases.
| Case | What was owed or ordered | What has been paid | Time |
|---|---|---|---|
| Metals.com | $72,260,999 approved claims | $8,000,000 interim (11.07%), about May 1, 2025; average metals-claimant check about $7,200 (receiver's filing, Doc 1022) | 1,682 days from filing to first check |
| Rosland Capital | About $60.8M owed | No payout yet; cash $212,661.60 on August 6, 2026 (0.35%) | Case open |
| Midas Gold Group | Unfilled orders not public | $54,410.60 refunded to 3 trust-held customers (order October 25, 2024) | About 4.6 months from filing |
| Lear Capital (company survived) | $5.5M customer fund | Refunds by formula; pro rata share to non-filers | Filed March 2, 2022; plan confirmed June 12, 2023 |
| Regal Assets | About $49.2M ordered | Not public | Judgment 383 days after the complaint was announced |
| Red Rock Secured | $56,334,313.90 CFTC order | Not public; collection by contempt and garnishment | Consent judgments 344 days after charges |
| Safeguard Metals | $25,569,303 restitution ordered | Not public | About 1,337 days from filing to money order |
As of September 29, 2026. "Not public" means no payment figure was found in court or regulator records.
Cancellation, arbitration and restitution, the other ways to get your money back from a gold IRA company, are explained separately.
Restitution ordered is not restitution paid#
A restitution order says what a company owes customers, not what they will receive. In the Red Rock, Regal and Safeguard cases, no payment totals had been made public as of September 29, 2026.
In CFTC v. Safeguard (Doc 239, September 30, 2025), restitution equals what the customer paid minus the value of the metal when bought. The order notes that such orders "may not always result in the recovery of any or all funds."
How long recovery takes#
Recovery takes years: courts entered money orders 344 days after the Red Rock charges and 383 days after the Regal complaint was announced. Safeguard took about 1,337 days from filing to a money order. Metals.com's first checks came 1,682 days after filing, according to the receiver's filing.
Average money paid in per customer (SafeOunce computation) runs from about $72,632 at Red Rock to about $175,000 at Regal. The same receiver's filing says 93 Metals.com claimants died before the interim payment, so their checks went to executors and beneficiaries. Keep any claim number with your estate papers, and tell your executor.
Can you deduct a loss inside a gold IRA?#
SafeOunce found no IRS guidance that lets you deduct a fraud or bankruptcy loss suffered inside an IRA, so ask a tax professional before you claim one. Bring the papers from Step 6 to that meeting.
How Did These Gold IRA Companies Fail? 5 Patterns in the Court Records#
The court records show 5 ways these gold IRA companies failed their customers: unfilled paid orders, unpaid buybacks, hidden markups, pressure on older buyers and late deliveries. The table below matches each pattern to the firms and the record behind it.
| Pattern | Firms | Record |
|---|---|---|
| 1. Paid for, never delivered | Rosland; Regal; Oxford (alleged) | About $49M (Rosland declaration); at least $21.4M never bought (Regal complaint); class action allegations (Oxford) |
| 2. Buybacks never paid | Rosland; Regal | About $11.8M owed (Rosland); fake refund wires of over $1.25M and over $1.35M (Regal complaint) |
| 3. Markups far above what customers were told | Red Rock; Safeguard; Metals.com (alleged) | 91.89%-129.97% over cost vs 1%-5% told; 71% average vs 23% stated maximum; spreads alleged in a pending case |
| 4. Pressure on older buyers | Safeguard; Rosland; Red Rock | Targeted people 59 and older; an 82-year-old bought $199,450 in 11 months (Dennison); "#1 TSP Playbook" |
| 5. Deliveries weeks or months late | Rosland | 33 to 168 days after payment for at least 14 Washington IRA customers (WA DFI, 2022) |
Eight of the 10 largest retirement-era cases and failures involved Los Angeles-area firms, among them Metals.com, Safeguard, Red Rock, Regal, Rosland and Oxford.
1. Paid for, never delivered#
The costliest failure is metal paid for and never delivered: about $49 million at Rosland and at least $21.4 million at Regal, plus alleged missing IRA metal at Oxford. At Rosland, the metal was bought months after payment. At Regal, the CFTC complaint says it was never bought at all.
The pattern predates 2018. Three bullion dealers outside this IRA tracker also failed to deliver. BullionDirect drew $16,186,212.56 in restitution (CFTC v. McAllister) and a 10-year criminal sentence. Tulving involved at least 381 victims and $17.8 million; US Coin Bullion, over $7.9 million from at least 120 people.
2. Buybacks never paid#
Two companies failed to pay customers who sold metal back: Rosland owes about $11.8 million in buybacks, and Regal staff faked refund wires. In a buyback, you hand over the metal first and wait for the money, so an unpaid buyback leaves you with neither.
3. Markups far above what customers were told#
Two companies charged markups far above what they told customers, and a third is alleged to have done so. Red Rock said 1% to 5% and charged 91.89% to 129.97% over its cost. Safeguard stated a 23% maximum and averaged 71%. Metals.com is alleged to have charged spreads of 91% to 128% on its coins.
A 2020 CFTC advisory (release 8215-20) puts typical bullion markups at 5% to 10% over spot, the current market price for raw metal. The CFTC and FINRA "10 Things" advisory of 2024 describes fraud spreads of "more than 300%," against "less than 20%" at other dealers. Numismatic coins are sold for rarity or collector value, priced well above their metal. These markups came mainly through numismatic coin upsells, pushes from a plain bullion coin to a pricier one.
4. Pressure on older buyers#
Older buyers were the target: Safeguard aimed at people 59 and older, and an 82-year-old Rosland customer bought $199,450 of coins in 4 orders in 11 months. That customer's case is Dennison v. Rosland Capital (Cal. Ct. App. B295350, published April 1, 2020).
The California Court of Appeal held Rosland's arbitration clause, which sends disputes to a private arbitrator, unconscionable: so one-sided that a court will not enforce it. Red Rock went after federal workers' TSP savings with a "#1 TSP Playbook."
What adult children can do when a parent is pressured into a gold IRA is covered separately.
5. Deliveries weeks or months late#
Late delivery came before collapse: in 2022, Washington's securities regulator found Rosland delivered over $1.6 million of IRA metal 33 to 168 days after payment. The metal belonged to at least 14 IRA customers. The consent order S-20-3045-22-CO01 (August 4, 2022) measured that against the 28-day actual-delivery benchmark.
Rosland paid a $20,000 penalty and neither admitted nor denied the findings. Less than 4 years later, the same delay model sat at the center of its bankruptcy.
Which Warning Signs Came Before the Failures?#
Public records showed trouble long before most failures: Washington sanctioned Rosland 1,428 days before its bankruptcy, and California suspended Oxford 148 days before customers forced it into Chapter 7. A suspension means the state's tax agency cut off the company's legal standing to do business in California.
The table below counts the days from each first public warning to the collapse.
| First public sign | Date | Collapse event | Date | Days between |
|---|---|---|---|---|
| Rosland: Washington DFI consent order over late IRA deliveries | Aug. 4, 2022 | Chapter 11 filed | July 2, 2026 | 1,428 |
| Oxford: suspended by the California Franchise Tax Board (reported by ABC7) | April 2, 2024 | Involuntary Chapter 7 filed | Aug. 28, 2024 | 148 |
| Oxford: Equity Trust ended its relationship (ABC7) | February 2024 | Involuntary Chapter 7 filed | Aug. 28, 2024 | About 6 months |
| Regal: first customer lawsuit (Gburek, E.D. Mich.) | Sept. 19, 2022 | CFTC complaint filed | Sept. 27, 2023 | 373 |
SafeOunce computation from the dated records.
Regulator and court records moved first#
Regulator orders and lawsuits were the earliest public warnings, and they are free to check. Each came months or years before the collapse.
Other signs stayed hidden until the filing. Rosland's revenue fell from $151.2 million in 2021 to $97.8 million in 2025, about 35% (SafeOunce computation). Its gross margin, the share of each sale left after the metal's cost, fell from about 18.4% to about 8.7% over the same years, and its losses topped $24 million from 2022 to 2025.
The filing also disclosed New York Attorney General and SEC investigations; these are investigations only, with no findings.
How to check a gold IRA company in court and regulator records is set out step by step.
Ratings and best-of lists moved last#
Ratings and "best" lists moved last: Midas still shows a BBB A+ after its Chapter 7, as of September 29, 2026. CBS News recommended Rosland on August 7, 2026, 36 days after it filed.
As of September 29, 2026, the BBB shows Rosland Not Rated with 158 complaints. Oxford ended at F only after the BBB revoked its accreditation, the BBB's status for member businesses that meet its standards.
Per the BBB's rating overview, 90 of its 100 points relate to complaints (volume 15, unanswered 40, unresolved 30, delayed 5), and customer reviews are not used. A BBB grade therefore tracks complaints, not prices or delivery. Whether BBB, BCA and Trustpilot ratings are reliable is tested company by company.
Dead company websites get reused#
Old company websites cannot be trusted after a failure: as of September 29, 2026, Oxford's domain serves a UK betting page and Safeguard's site still advertises an IRA promotion. The 9 domains below were checked on September 29, 2026, unless another date is shown.
- Oxford Gold Group:
oxfordgoldgroup.comserves an unrelated UK betting page. - Rosland Capital:
roslandcapital.compoints to a creditor portal. - Regal Assets:
regalassets.comdoes not resolve. - Red Rock Secured:
redrocksecured.comdoes not resolve. - Safeguard Metals:
safeguardmetals.comstill advertises "up to $699 in IRA matching contributions." - Midas Gold Group:
midasgoldgroup.comshows "Copyright 2026" with no bankruptcy notice. - Capital Gold Group:
capitalgoldgroup.comshowed a default server page in a June 2026 archive. - Lexi Capital:
lexicapital.comfails its security check. - Gold Alliance:
goldalliance.comstill shows its closure notice.
Use the court docket, the trustee or receiver, and your custodian for contact details, never an old company website or a number found by search.
Is Your Gold IRA Company Still in Business? A 10-Minute Status Check#
You can check whether a gold IRA company is still in business in about 10 minutes, using its legal name, 4 free public records and one custodian call. The legal name is the name registered with the state, such as "Rosland Capital LLC," which can differ from the brand on ads.
The Secretary of State is the state office that registers companies and shows whether each one is active. The 5 checks below take about 2 minutes each.
- Look up the legal name and status with the Secretary of State where the company is registered.
- Search the name on CourtListener for bankruptcy or fraud cases.
- Search CFTC press releases and SEC litigation releases for the name.
- Read the BBB profile's status and complaint dates, not the letter grade.
- Ask your custodian whether it still accepts trades from the company.
A working website proves nothing: Midas's site still shows "Copyright 2026" two years after its bankruptcy. A custodian dropping the company, as Equity Trust did with Oxford in February 2024, is a clearer signal.
The questions to ask before you choose a gold IRA company start with the same records.
What If Your Custodian or Depository Fails Instead of the Company?#
Custodian and depository failures work differently from dealer failures: custodians usually hand accounts to a successor, and the one depository fraud on record held owners' metal for about 14 months. The table below compares the 3 kinds of failure in the record.
| Who fails | What happened in the record | Where it is covered |
|---|---|---|
| Custodian resigns or is sold | Kingdom Trust accounts moved to Digital Trust on January 24, 2024, with metal left in the same depositories; Quest Trust accounts moved to Inspira on September 3, 2024 | Custodian failure guide |
| Administrator theft | American Pension Services: about 5,500 account holders, about $24 million, pro rata recovery | Custodian failure guide |
| Depository fraud | First State Depository: 2,102 accounts (90% IRAs), $56.8M to $110.4M missing; owner sentenced to 65 years on June 17, 2025 | First State case page |
When the custodian quits, is sold or fails#
When a custodian quits or is sold, your account usually moves to a successor custodian after written notice, as a transfer, not a taxable rollover. A successor custodian is the new trust company that takes over.
The Directed and Inspira agreements allow resignation on 30 days' written notice; if you do nothing, the custodian picks a successor or distributes the account. What happens if your custodian quits, is sold or fails is covered in detail.
When the depository fails: the First State case#
The one depository failure on record, First State Depository, returned intact accounts after about 14 months with a 5.6% surcharge. Owners of short accounts got pro rata dollar claims instead of metal. A surcharge is an extra charge, here taken on the metal returned.
Depository insurance pays the metal's value, not the premium you paid, unless a declared value is on file. Your rights to your IRA gold if a depository fails are set out case by case.
What owners lost and got back at First State Depository is on its case page.
Questions readers ask about failed gold IRA companies#
Four more questions about failed gold IRA companies are answered below.
What gold company went out of business?#
Rosland Capital is the most recent gold IRA company to go out of business: it filed a liquidating Chapter 11 on July 2, 2026. Nine others failed, closed, were sanctioned or went quiet between 2018 and 2026. All 10 are in the tracker table at the top of this page.
Does FDIC or SIPC insurance cover your gold if the company fails?#
No: neither FDIC nor SIPC insurance covers IRA metal or money you paid to a gold dealer. The FDIC, the federal bank insurer, covers only uninvested cash at a bank, up to $250,000 per depositor. SIPC, the Securities Investor Protection Corporation, covers securities held at brokers.
Is a gold IRA safe if the company goes bankrupt?#
A gold IRA is safe from a dealer bankruptcy only for metal already delivered to your IRA's own depository account; money in transit to the dealer is at risk. Money in transit means cash your custodian has sent for an order that has not yet posted at the vault. Whether a gold IRA is a good investment at all is weighed separately.
How do you cash out a gold IRA after the company closed?#
You cash out through your custodian: it sells the metal through another dealer on your written direction, or ships it to you as an in-kind distribution. An in-kind distribution means you receive the coins themselves, and from a traditional IRA their value counts as taxable income. How to sell gold in your IRA and cash out, with fees and taxes, is explained step by step.