Goldco and Birch Gold Group charge almost the same yearly account fees: $225 and $235 for shared storage (September 2026). But Goldco asks for $25,000 to start, and Birch for $5,000. So the choice turns on four other things: the promotion, the written terms, the complaint record and your balance.
The biggest cost at both companies is one neither publishes: the markup on the coins you buy. The markup is the amount the company adds above the metal's value. Account fees are the yearly charges of the custodian (the trust company that holds the IRA) and the vault. Both are among the gold IRA companies SafeOunce checks against the same records.
We compare fees and promotions, the two minimums, the buyback, cancellation and dispute wording, then complaints, lawsuits and regulator records. A verdict by situation closes the page; we do not name an overall winner. The six key numbers are listed below.
- Minimum: $25,000 at Goldco vs $5,000 at Birch (Goldco FAQ, read September 29, 2026; Birch FAQ, updated September 28, 2026).
- Yearly account fees with shared storage: $225 vs about $235. Shared storage pools your coins with other owners' coins of the same type. Goldco's published fees are lower below $50,000, and Birch's are lower above it (company pages, September 2026).
- Promotion: up to 10% in free silver at Goldco vs a free first year above $50,000 plus up to $10,000 in free metals at Birch (offer pages re-read November 6, 2026).
- Cancellation window: not published at either company (September 29, 2026).
- BBB complaints closed in three years: 72 vs 9 (September 29 and October 2, 2026).
- CFTC or SEC actions found: none for either company (September 29, 2026).
Goldco vs Birch Gold Group at a Glance: 20 Facts Side by Side#
The table below compares the same 20 facts for Goldco and Birch Gold Group, with the date we checked each one. Every fact comes from the company's own page, a court or regulator record, or the BBB.
Goldco vs Birch Gold Group: 20 facts, checked September 29 to November 6, 2026
| Fact | Goldco (official site) | Birch Gold Group (official site) | As of / source |
|---|---|---|---|
| Legal name | Goldco Direct LLC (federal courts); brand "Goldco Precious Metals" | Birch Gold Group, LP (federal court caption, 2025) | govinfo.gov; courtlistener.com |
| Headquarters | Calabasas, California | Des Moines, Iowa (earlier: Burbank, California) | BBB, 2026-09-29 |
| Business start (BBB) | October 26, 2011; Goldco says 2006 | January 26, 2011; Birch's FAQ says 2011 | BBB, 2026-09-29 |
| IRA minimum | $25,000 | $5,000 ("can vary depending on market conditions") | Goldco FAQ and cost page, 2026-09-29; Birch FAQ updated 2026-09-28 |
| Setup and wire | $50 setup | $50 setup + $30 wire | Goldco cost page (Feb. 2025); Birch prices page, 2026-09-29 |
| Yearly account fees | $225 shared or $275 segregated ($125 admin + $100 or $150 storage) | About $235 shared ($125 + $110); $285 segregated at Equity Trust | Same; Equity Trust Rev. 081726 |
| Year one | $275 or $325 | $315; $0 above $50,000 | Computed from company figures |
| Fee promotion | None | First year's fees paid "for accounts over $50,000" | Birch FAQ, 2026-09-28 |
| Metal promotion | Up to 5% free silver on $50,000-$99,999 and 10% on $100,000+; homepage ties it to "Goldco premium coins", promotion terms do not | $500 to $10,000 in free metals from $50,000 (at most 1%); "eligible types" not named | goldco.com and Birch terms, re-read 2026-11-06 |
| Coin prices and markup | Not published | Not published ("we do not quote product prices online") | 2026-09-29 |
| Buyback wording | "Buy Back program guaranteed at the highest price"; no terms | "we do not make any money when we buy back"; no formula | goldco.com, 2026-11-06; Birch fees blog, 2026-07-23 |
| Cancellation window | Not published | Not published; refunds only for counterfeit coins within 90 days | 2026-09-29 |
| Purchase contract public? | No ("your customer agreement") | No (Transaction Agreement) | 2026-09-29 |
| Dispute terms public | Website terms: no arbitration clause | Website terms: JAMS arbitration in Des Moines, fees split 50/50, confidential | Goldco and Birch website terms, 2026-09-29 |
| Custodian named | None on its website; Equity Trust named to one customer (BBB reply, 2026-03-12) | Equity Trust and GoldStar Trust | Goldco BBB page; Birch FAQ, 2026-09-29 |
| Depository named | None on its website | Five: Delaware, Brink's, IDS, Texas Precious Metals Depository, Texas Bullion Depository | Same |
| BBB | A+, accredited since 2011-12-09; 72 complaints closed in 3 years; 1,710 reviews | A+, accredited since 2013-07-22; 9 complaints closed in 3 years; 230 reviews | BBB, 2026-09-29 / 2026-10-02 |
| Trustpilot | 4.4 from 1,790 reviews; 3% one-star | 4.7 from 327 reviews; 6% one-star | Trustpilot, 2026-09-29 / 2026-10-02 |
| Court record | Two TCPA class actions (Summerton, settled 2026; Judson, reported 2021); one case Goldco filed (2019 opinion) | One case Birch filed (trademark, 2025), pending; no customer class action found | Court dockets, 2026-09-29 |
| Regulator record | No CFTC or SEC action found; state records not checked in every state | No CFTC or SEC action found; state records not checked in every state | SafeOunce searches, 2026-09-29 |
Company website links in this table: SafeOunce earns nothing from these links.
Where a cell says "not published", the company's website did not show it on the date given. We will add the figure when the company puts it in writing. Our Goldco review covers the company alone.
A depository is the vault that stores IRA metal. Segregated storage keeps your coins apart from other people's, while shared storage pools them. BBB accreditation is a paid membership, separate from the BBB grade.
Other comparison pages list Birch's minimum as $10,000, its start as 2003 and its free metals as up to $20,000. One pair page says Goldco publishes no fees, counts "roughly 8" Birch complaints, "all resolved", and puts both near 4.4 on Trustpilot. The record: Goldco's cost page has listed its fees since February 2025, Birch has 9 complaints (6 resolved), and Birch scores 4.7.
The Birch Gold Group review does the same for Birch.
What each company publishes, and what it keeps off its website#
Each company publishes part of what you need to judge it: both print account fees and a minimum, and neither prints coin prices or a contract. Birch Gold also names its custodians, vaults and dispute terms. The table lists eight items, checked on September 29, 2026 unless another date is shown.
| Item | Goldco | Birch Gold Group |
|---|---|---|
| Account fees | Published (cost page, Feb. 2025) | Published (FAQ, 2026-09-28; prices page) |
| Minimum | Published, $25,000 (FAQ) | Published, $5,000 (FAQ) |
| Custodian | Not published on its website | Published: Equity Trust, GoldStar Trust (FAQ) |
| Depository | Not published on its website | Published: five vaults (FAQ) |
| Dispute terms in website terms | No arbitration clause | Published: JAMS, Des Moines (website terms) |
| Purchase contract | Not published | Not published |
| Coin prices or spread range | Not published | Not published |
| Cancellation window | Not published | Not published |
A spread range is the most a seller says it will add over the metal's cost. Neither company prints one.
How Do Goldco and Birch Gold Fees Compare?#
Goldco and Birch Gold charge nearly the same yearly account fees, $225 and $235 with shared storage, but those fees are the smaller part of what a gold IRA costs. Account fees are fixed yearly charges for the custodian and the vault. The markup is what the seller adds above the metal's value, and you pay it once, when you buy. Which one costs less over ten years, and what are the two promotions really worth?
One point of spread (the share of your price that is not metal) on a $100,000 purchase is $1,000. That is more than four years of either company's account fees. Our guide to gold IRA fees lists every cost layer, from setup to exit.
Account fees: $225 vs $235 a year, and why the cheaper company changes at $50,000#
Over ten years with shared storage, Goldco's published fees total $2,300 and Birch Gold's $2,430. So Goldco costs $130 less below $50,000, while above $50,000 Birch's free first year makes it $185 cheaper.
Goldco's cost page (updated February 2025, re-read November 6, 2026) lists "a one-time fee of $50" and an administration fee of "$125 per year". Storage costs "$100 per year", or "$150 a year" if segregated. Birch Gold's FAQ (updated September 28, 2026) says custodian and storage fees "typically average around $235 per year". Its prices page example uses a "custom fee schedule from Equity Trust": $50 setup, a $30 wire, $125 and $110 a year.
All are flat fees, the same at any account size, and the table adds them up over ten years.
| Fee line | Goldco, shared | Goldco, segregated | Birch at Equity Trust, under $50,000 | Birch, over $50,000 |
|---|---|---|---|---|
| Setup | $50 | $50 | $50 | $0 (paid by Birch) |
| Wire | None listed | None listed | $30 | $0 (paid by Birch) |
| Yearly custodian or admin fee | $125 | $125 | $125 | $125 from year two |
| Yearly storage | $100 | $150 | $110 | $110 from year two |
| Year one | $275 | $325 | $315 | $0 |
| Each later year | $225 | $275 | $235 | $235 |
| 10 years at list prices | $2,300 | $2,800 | $2,430 | $2,115 |
Birch segregated at Equity Trust: $285 a year; 10 years $2,930 under $50,000 and $2,565 above. Metal price held flat; fees paid from outside the IRA; exit fees not included. Sources: Goldco cost page (Feb. 2025); Birch FAQ (Sept. 28, 2026) and prices page; Equity Trust FS-0004-05 Rev. 081726.
The "over $50,000" column assumes Birch's free year covers the $50 setup and $30 wire too. If it covers only the yearly fees, Birch's ten-year total is $2,195, still $105 below Goldco's $2,300. Ask Birch which fees the waiver covers.
Birch's $235 matches Equity Trust's published precious metals fee schedule line for line: $125 plus $110. A fee schedule is the custodian's price list, and its revision date tells you which version applies. Goldco's storage lines are $10 a year below that same schedule: $100 and $150 against $110 and $160. Goldco names no custodian on its website, but in a public BBB reply of March 12, 2026 it told one customer: "Your custodian is Equity Trust".
The full Equity Trust precious metals IRA fees include four schedules and the exit charges.
Goldco's own pages disagree on one line. Its FAQ (read September 29, 2026) shows "around $80" for the yearly account management fee, while its newer cost page says $125, so this page uses $125.
Exit fees and segregated storage: what neither fee page lists#
Neither company's fee page lists the cost of selling, moving or closing the account. The three items below come from the two custodians Birch Gold names (Equity Trust Rev. 081726; GoldStar Trust GTC Rev. 01/2026).
- Equity Trust exit fees: $30 per sale, $125 per in-kind distribution or transfer out, and $250 to close. Selling once and closing costs $280.
- GoldStar Trust exit fees: no fee to buy or sell, $75 per in-kind or partial transfer, $150 to close and $50 per wire. Its yearly cost with shared storage is $215.
- Segregated storage: $160 a year at Equity Trust ($285 in total) and at least $225 at GoldStar ($315 in total).
An in-kind distribution means taking the coins out of the IRA instead of cash. A termination fee is the custodian's charge to close the account. Our page on GoldStar Trust precious metals IRA fees lists the full schedule.
Every custodian's gold IRA termination fees are compared on one page.
Goldco's free silver vs Birch's fee waiver and free metals, costed at 3 account sizes#
On paper Goldco's free silver is worth far more than Birch Gold's offers: 5% to 10% of the purchase against about 1% to 1.6%. But Goldco's homepage ties the silver to its own higher-priced coins.
Goldco's homepage footnote (re-read November 6, 2026) says: "Get up to 5% back in FREE Silver when you purchase $50,000 - $99,999 in Goldco premium coins. Get 10% in FREE Silver when you purchase $100,000 or more in Goldco premium coins." Premium coins are coins sold above plain bullion prices, such as proof or limited-mintage coins. Bullion means coins and bars priced mainly on their metal content.
How free silver gold IRA promotions are paid for is explained step by step.
Birch Gold makes two offers. Its FAQ says Birch "covers the first year's fees for accounts over $50,000", a fee waiver worth $315 at Equity Trust. Its free-metals terms add metal from a $50,000 purchase, but "The metals purchased must be of eligible types". The table puts both companies' offers in dollars at three account sizes.
| Purchase | Goldco free silver (nominal) | Birch fee waiver + free metals | Birch as a share of the purchase |
|---|---|---|---|
| $50,000 | Up to $2,500 (5%) | $500 to $815 ($315 waiver + $500) | 1.0% to 1.63% |
| $100,000 | $10,000 (10%) | $315 + $1,000 = $1,315 | 1.32% |
| $250,000 | $25,000 (10%), plus a solar generator offer from $250,000 | $315 + $2,500 = $2,815 | 1.13% |
Nominal values at each company's own selling price, before any markup. At $50,000, the low figure applies if Birch treats exactly $50,000 as not "over $50,000". Birch's waiver is $365 with segregated storage at Equity Trust. Goldco's promotion terms also list a "Free 5G Silver Bar" for new customers with "a minimum retirement savings" and a price match ("match that price or send the customer a Goldco 5G silver bar"), not valued here. Goldco homepage and promotion terms, and Birch FAQ and free-metals terms, read November 6, 2026.
Goldco words its offer two ways. Its promotion terms page (read November 6, 2026) says: "Get up to 10% in FREE Silver when you purchase $100,000 or more." That page names no premium-coin condition, while the homepage footnote names "Goldco premium coins". In plain English: if the bonus came with plain bullion, it would be a real gain; if it comes only with premium coins, their markup can cancel it.
Birch Gold's free-metals terms (re-read November 6, 2026) date the program from "May 1, 2017" and cover IRA purchases "or for physical delivery". The top tier is $10,000 for purchases of $1,000,000 or more, so the metal never passes 1% of the purchase. Birch "reserves the right to suspend or eliminate the Program at any time and without notice", and the terms do not say which metals are "eligible types".
What other no-fee gold IRA offers are worth is computed on one page.
At exactly $50,000, the waiver is unclear. Birch's FAQ says "over $50,000", while its prices page says "$50,000 or more", so ask Birch by email.
The FTC's Guide Concerning Use of the Word "Free" (16 CFR 251.1(b)(1)) covers both offers. A seller should not recover the cost of a free item "by marking up the price of the article which must be purchased". In plain English: the price of what you must buy is not supposed to pay for the "free" gift. Neither company publishes coin prices, so you cannot check this from outside.
How big can the premium-coin markup be before the free silver costs you?#
Goldco's 10% silver leaves you ahead of Birch's bullion route only if Goldco's premium coins carry a spread of about 12% or less. At the 5% tier, the limit is about 7.5% to 8.2%. The table tests four routes at $100,000. Every spread in it is a hypothetical input, not a quote.
| Route at $100,000 (hypothetical) | Day-one value |
|---|---|
| Assumptions | Bullion at both companies bought at a 5% spread; bonus metal at a 20% spread; sale at the industry template bid (95.3125% of dealer cost); Birch's $315 waiver counted as cash saved |
| Birch bullion + $1,000 free metals + fee waiver | $91,624 |
| Goldco bullion, no bonus | $90,547 |
| Goldco premium coins at a 15% spread + 10% silver | $88,641 |
| Goldco premium coins at a 30% spread + 10% silver | $74,344 |
| Break-even premium-coin spread against Birch's route | 11.9% at $100,000; 12.1% at $250,000; 7.5% at $50,000 (5% tier), or 8.2% if Birch's waiver does not apply at exactly $50,000 |
| Break-even premium-coin spread against plain bullion with no offers | 13% at the 10% tier; 9% at the 5% tier |
Neither company publishes these markups, so the table shows the test, not the answer. Ask Goldco for the premium-coin price and its percent over spot, and Birch Gold for the bullion price, on the same day.
The markup: neither company publishes its coin prices#
Neither Goldco nor Birch Gold publishes its coin prices or markup, and the markup is the largest cost in a gold IRA. Birch's prices page says "we do not quote product prices online" and "we don't know the exact Birch Gold prices until your order is finalized". Its fees blog (July 23, 2026) adds: "Like any precious metals dealer, we charge a premium over the spot price." Goldco lists no prices on goldco.com and quotes them by phone (September 29, 2026).
The Commodity Futures Trading Commission (CFTC) put typical bullion premiums at 5% to 10% over spot and collector coins at 40% to 200% (release 8215-20, August 4, 2020). Its 2024 guide with FINRA says other dealers may charge "less than 20 percent". For scale, a 1-ounce Gold Eagle cost 5.39% to buy and sell back at SD Bullion on September 29, 2026.
The table shows what $100,000 of metal is worth if sold on the day you buy, at four spreads.
| Spread | Same-day sale value of $100,000 | Rise needed to break even |
|---|---|---|
| 5% | $90,547 | 10.4% |
| 10% | $85,781 | 16.6% |
| 20% | $76,250 | 31.1% |
| 30% | $66,719 | 49.9% |
Illustration using the industry buyback template (the dealer bid is 4.69% below its cost; Lear Capital terms, December 2025, and Preserve Gold agreement, June 2025). Not a quote from either company.
Our explainer on gold IRA markups and spreads shows how to get the number in writing.
Your first custodian statement shows the spread. Equity Trust's disclosure says statement values "do not include any markups, commissions or premiums from the precious metals dealer". So $100,000 bought at a 20% spread shows as about $80,000 of metal, before any move in gold. Birch once called its buyback quote "more accurate than the statements sent by your custodian", a line it removed on October 1, 2026.
Both companies describe their fees as a small percent and leave the markup out. Goldco's cost page says $225 "works out to an 0.90% annual fee" on $25,000. Birch's prices page says $235 on a $150,000 rollover "works out to just 0.15%". Yet a 5% spread on $150,000 is $7,500, about 32 years of Birch's yearly fee.
How much must gold rise to cover the markup?#
At a 20% spread, gold must rise about 31% before a same-day sale gets your money back; at 30%, about 50%. In words: divide 1 by (1 minus the spread) times 0.953, then subtract 1. The 0.953 is the dealer's bid template from the table above. These are break-even points, not forecasts of when gold might rise that much. Test any markup in the gold IRA break-even calculator.
Minimum Investment: $25,000 at Goldco vs $5,000 at Birch Gold#
Goldco requires $25,000 to open a gold IRA and Birch Gold $5,000, as of September 2026, so with $5,000 to $24,999 only Birch will open your account. Goldco's FAQ says: "we generally require that you have at least $25,000 available to roll over into a gold IRA" (re-read November 6, 2026). Birch's FAQ (updated September 28, 2026) says Birch "currently requires a minimum investment of $5,000, though this amount can vary depending on market conditions and product availability".
The 2026 IRA contribution limit is $7,500, plus $1,100 at age 50 or older (IRS Notice 2025-67). A $5,000 Birch account can start from one year's contribution. A $25,000 Goldco account usually starts with a rollover or a transfer from an existing retirement account.
Review sites print other numbers. Two ranking lists give Birch's minimum as $10,000, and Forbes Advisor shows a "$10,000 initial purchase" for Goldco (audited June 26, 2026). One pair checklist tells readers to "request" Goldco's minimum, although Goldco publishes it. We list the gold IRA minimum investment for every company we track.
What each minimum means for fee drag#
At its $5,000 minimum, Birch Gold's $235 a year takes 4.7% of your balance every year, while at Goldco's $25,000 minimum the yearly fees take 0.90% to 1.10%. Fee drag is the share of your account that the yearly fees take. Flat fees weigh most on small accounts, as the table shows.
| Balance | Goldco, shared / segregated (year one) | Birch Gold (year one) |
|---|---|---|
| $5,000 | Not accepted | 4.70% (6.30%) |
| $10,000 | Not accepted | 2.35% (3.15%) |
| $25,000 | 0.90% / 1.10% (1.10% / 1.30%) | 0.94% (1.26%) |
| $50,000 | 0.45% / 0.55% (0.55% / 0.65%) | 0.47% (0.63%, or 0% if the waiver applies) |
| $100,000 | 0.23% / 0.28% (0.28% / 0.33%) | 0.24% (0%) |
Account fees only, markup not included. Goldco cost page (Feb. 2025); Birch FAQ (Sept. 28, 2026) and Equity Trust schedule.
Ten years of Birch's fees on a $5,000 account add up to $2,430, or 48.6% of the balance. At that size, gold must rise 4.7% a year just to cover the account fees.
Less than $25,000? Why Birch's $5,000 door is costly, and what costs less#
With less than $25,000, only Birch Gold will open a gold IRA for you, but its fees take 0.94% to 4.7% a year. A low-cost gold ETF in an IRA you already have costs about 0.10%. An ETF (exchange-traded fund) trades like a stock, and some hold gold bars in a vault. GLDM charges 0.10% a year according to its 10-K filing, about $5 a year on $5,000. The costs are set out in gold IRA vs gold ETF.
A gold ETF gives you the gold price, not coins you can take out of the account. These figures show the cost gap, not advice for your situation.
Cheaper routes are compared on best gold IRA companies for small investors.
Buyback and Cancellation: What Each Company Puts in Writing#
Neither Goldco nor Birch Gold publishes a buyback formula, a cancellation window or the contract you sign, so the written terms that decide a dispute arrive only when you order. Why does the written wording matter more than the sales call? Disputes are decided on the signed documents, which neither company makes public.
Buyback wording: "guaranteed at the highest price" vs "we do not make any money when we buy back"#
Goldco's homepage calls its buyback "guaranteed at the highest price", Birch Gold says "we do not make any money when we buy back", and neither publishes a price formula. A buyback is the dealer buying your metal back from you. The table sets each company's exact words beside what they mean.
| Company | Exact wording | Source and date | What it means |
|---|---|---|---|
| Goldco | "Goldco offers a Buy Back program guaranteed at the highest price." | Homepage, re-read 2026-11-06 | No formula, payment time or fee published |
| Birch Gold | "we do not make any money when we buy back" | Fees blog, 2026-07-23 | Company claim; no price formula published |
| Birch Gold | "Birch Gold Group customers do enjoy the right of first refusal to buy back precious metals, which can help expedite the selling process" | Pros and cons blog, re-read 2026-11-06 | Birch may buy first; no price stated |
| Birch Gold | A sentence calling its buyback quote "more accurate than the statements sent by your custodian" | Gold IRA page on 2026-09-29; removed in its 2026-10-01 update | The claim is no longer on the page |
Our guide to buyback prices and custodian fees when you sell explains the bid.
Other sellers put the opposite in their contracts. The agreements of American Hartford Gold, Lear Capital, Preserve Gold, Goldline and American Bullion say the law prohibits guaranteeing a repurchase (contracts read September 29, 2026).
Forbes Advisor labeled Goldco "Best for Buyback Guarantees" (audited June 26, 2026). Goldco publishes no buyback terms behind that label.
Other firms' wording is in gold IRA buyback programs compared.
Is there a three-year wait for Goldco's highest buyback price?#
Goldco publishes no such rule, but review sites say its highest buyback price applies only after three years, and a 2026 BBB complaint alleges a 13% deduction before then. A BBB complaint of February 10, 2026 alleges: "you have to wait 3 years for it to be 'vested' or they take an additional 13%". Complaints of March 18, 2024 and April 30, 2025 allege a 25% charge and a "20% penalty". Goldco's replies to these three do not mention a deduction; to the 2026 customer it wrote that "the buyback offer you received would nearly double your initial purchase amount".
A pair page updated October 5, 2026 states the three-year condition as fact. Goldco's homepage and promotion terms, read November 6, 2026, carry no buyback terms. Birch Gold's risk disclosure asks buyers to "be prepared to hold any item purchased for at least a three to five-year period, and preferably five to ten years". In plain English: both point to a three-year horizon, Birch in writing and Goldco only in what others report. Ask each in writing whether the buyback price depends on how long you hold the metal.
Cancellation and returns: no published window at either company#
Neither Goldco nor Birch Gold publishes a cancellation window, and Birch's risk disclosure allows refunds only for counterfeit coins returned within 90 days. A cancellation window is the number of days you have to undo an order. A counterfeit coin is a fake.
Goldco's only court record on the point comes from a case it filed against a competitor. In Goldco Direct, LLC v. Wilson (N.D. Ala. No. 4:18-cv-850, opinion of March 27, 2019), the court recited that Goldco refunded a $159,901.72 order the customer cancelled within 24 hours. Goldco "did not agree to cancel or repurchase" two earlier orders of more than $240,000. The court made no finding on Goldco's prices.
Birch Gold's risk disclosure (read September 29, 2026) limits refunds to fakes. Birch "shall not be obliged to accept returns" for refund "other than counterfeit coins returned in their original holders within ninety (90) days of purchase."
A separate right comes from the tax rules. Under Treasury Regulation 1.408-6, you have at least 7 days to revoke (cancel) a new IRA, but that right runs against the custodian, not the dealer. Our page on how to cancel a gold IRA separates the IRS right from the dealer's terms.
Contracts and disputes: Goldco's private agreement vs Birch's JAMS clause in Des Moines#
Goldco's website terms contain no arbitration clause and its customer agreement is not public, while Birch Gold's terms send disputes to private arbitration in Des Moines, fees split 50/50. Arbitration means a private judge decides a dispute instead of a court. JAMS is a private company that runs arbitrations. The table compares nine terms, read September 29, 2026.
| Term | Goldco | Birch Gold Group |
|---|---|---|
| Purchase contract public | No | No |
| Governing law | Not checked | Iowa |
| Dispute forum | Not public | JAMS, Des Moines |
| Arbitration fees | Not public | "divided equally", subject to JAMS minimum standards (consumer fee capped at $250 where they apply) |
| Confidentiality | Not public | "strictly confidential" |
| Group claims | Not public | Individual claims only |
| Opt-out or claim deadline | Not public | None found |
| Scope | Website use | "(d) any transaction, communication or interaction between You and Birch Gold Group" |
| Advice disclaimer | "we are not licensed financial advisors and do not give financial advice" | Birch "does not provide investment advice" (risk disclosure) |
Our table of gold IRA company contracts compared sets these clauses beside other sellers'.
Birch's terms say: "Subject to the JAMS Rules and any applicable JAMS minimum standards, the arbitration fees ... shall be divided equally." JAMS Consumer Minimum Standard 7 says "the only fee required to be paid by the consumer is $250" where the standards apply. A class action waiver, like Birch's individual-claims rule, means you give up joining a group lawsuit.
Both companies can place you at Equity Trust, which adds its own clause. An Equity Trust custodial account carries individual arbitration and a class waiver unless you opt out within 65 days of opening (Clark v. Equity Trust, D.N.M., October 29, 2024). An opt-out is a written notice that takes you out of the clause.
Custodians, depositories and delivery times#
Birch Gold names two custodians and five vaults on its website, while Goldco names none. Goldco's shipping promise runs up to 45 business days in its terms, or 12 weeks on its IRA page.
Goldco's gold IRA page says it "works with all major Self-Directed IRA custodians" (October 2, 2026). Its BBB reply naming Equity Trust covered one customer only.
Birch Gold's FAQ says: "We most frequently use Equity Trust Company and Goldstar Trust Company." Its gold Roth IRA page (updated May 7, 2026) adds that you may "choose any other qualified custodian if you prefer". Birch names five vaults: the Delaware Depository, Brink's, IDS, the Texas Precious Metals Depository and the Texas Bullion Depository.
The Delaware Depository carries $1 billion of all-risk insurance plus $100 million of contingent cover (FAQ, September 29, 2026). It pays metal value, not premiums, and excludes war, terrorism, cyber events and confiscation. Fees and insurance at the Delaware Depository are set out on its own page.
The three custody questions to ask either company are listed below.
- Custodian: which one, and may I choose another?
- Depository: which one, and is the metal titled to my IRA?
- Storage: segregated or shared, and at what yearly price?
Goldco's website terms (September 29, 2026) promise shipping "5-14 business days after receipt of good funds", or "up to 45 business days". Good funds means money that has cleared. Its gold IRA page says metals "may take between 1 and 12 weeks to ship" (October 2, 2026). Birch's prices page (October 2, 2026) gives funding "5-10 business days minimum, as long as six weeks in rare cases", but no delivery time.
The CFTC counts metal as delivered only if it arrives within 28 days of payment, a test called actual delivery (release 8215-20). The steps to check delivery of IRA metal are on our delivery checklist.
Complaints, Lawsuits and Regulatory Records Compared#
Goldco has 72 BBB complaints in three years and Birch Gold 9, and we found no CFTC or SEC action against either company (September 29 to October 2, 2026). Goldco also has two telemarketing class actions on record, while we found no customer class action against Birch.
The Goldco complaints, lawsuits and BBB record page reads each complaint and case.
Which has fewer complaints? 72 vs 9 in three years, but 4.2 vs 3.9 per 100 reviews#
Birch Gold has fewer BBB complaints, 9 against Goldco's 72 in three years, but per 100 BBB reviews the two are close, 3.9 and 4.2. Goldco has the lower Trustpilot one-star share. Complaint density is complaints per 100 reviews, a rough gauge of how often buyers complain. The table sets the measures side by side.
| Measure | Goldco | Birch Gold Group |
|---|---|---|
| BBB grade | A+ | A+ |
| BBB accredited since | 2011-12-09 | 2013-07-22 |
| Complaints closed in 3 years | 72 | 9 (6 resolved, 3 answered) |
| BBB reviews | 1,710 | 230 |
| Complaints per 100 BBB reviews | 4.2 | 3.9 |
| Trustpilot score | 4.4 | 4.7 |
| Trustpilot reviews | 1,790 | 327 |
| Five-star share | 89% | 89% |
| One-star share | 3% (about 54 reviews) | 6% (about 20 reviews) |
| Asks customers for reviews | No recent history of asking | No recent history of asking |
| Date | BBB and Trustpilot, 2026-09-29 | BBB and Trustpilot, 2026-10-02 |
A closed complaint is one the BBB has finished handling, which is not the same as resolved in the customer's favor. Birch's 6% one-star share is the highest of the ten gold IRA sellers SafeOunce compares.
BBB grades mostly measure complaint handling: 90 of the 100 points relate to complaints, and reviews are not used. Trustpilot adds seven 3.5-star reviews to every company's score. Why star ratings barely separate these firms is covered in BBB, BCA and Trustpilot ratings.
Counts grow with sales volume. Goldco claims "over $3 Billion" in metals placed and Birch "40,000+" customers, and SafeOunce has checked neither.
What the complaint texts allege: slow sales at Goldco, coin upsells at Birch#
Goldco's recent BBB complaints are mostly about selling, with waits of three to six weeks alleged, while Birch Gold's are about buying, with customers alleging far higher premiums than they expected.
Goldco's BBB page shows 12 complaint texts dated January 8 to April 13, 2026 (read October 2, 2026). They allege delays in selling metal, taking money out or getting a buyback price. One customer wrote it "took 6 weeks", and four allege Goldco said it could not handle such requests until January 16, 2026. Goldco's replies cite "unusually high call volumes and longer response times", and 3 of the 12 are marked resolved.
Three more complaints allege early-sale deductions, covered in the three-year question above. On Trustpilot, one-star reviewers report steering to "exclusive" limited-mintage coins, meaning small, higher-priced production runs. One reviewer reports losing about $38,000 on a $123,000 rollover (reviewer statement, unverified).
The BBB shows the text of 8 of Birch Gold's 9 complaints (October 2, 2026). Three, filed in January and February 2026, allege premiums far above expectations; a premium over spot is the amount above the metal's market price. One customer says a representative "told me Florins were the right products for my portfolio" after asking about bullion. A Florin is one of the coins Birch sells. Another alleges "a premium of up to ~90+%" while the agreement "states premiums between 5 to 45%".
Birch replied to all three. It said one customer "was not charged the premiums he claims" and another "is being coached by a representative at a competing precious metals retailer". On March 9, 2026 it added: "In the Transaction Agreement, which she signed prior to purchase, spreads are explained in detail and require initials." Trustpilot's automated summary for Birch mentions "misleading pricing on specific alternative coin products".
How numismatic coin upsells work is explained in our guide.
Lawsuits: two telemarketing class actions at Goldco, and both companies have sued a competitor#
Goldco settled a 2023 class action over marketing texts sent to about 19,280 people after they replied STOP, and it denied wrongdoing. The judge gave final approval on March 26, 2026. Birch Gold has no customer class action we could find. The table lists the four cases on record.
| Case | Court and number | Filed or decided | What it was about | Outcome |
|---|---|---|---|---|
| Summerton v. Goldco Direct LLC | W.D. Wis. No. 3:23-cv-00238 | Final approval March 26, 2026 | Alleged TCPA violations: texts to people on the Do-Not-Call Registry who replied "stop" | Settled: $2,000,000 fund per the settlement site, remainder "shall be returned to Defendant"; Goldco "denies the allegations and any wrongdoing" |
| Judson v. Goldco Direct, LLC | C.D. Cal. No. 2:19-cv-06798 | Filed 2019 | Alleged TCPA violations (class action) | Final approval reported in 2021 by other sources; SafeOunce has not read the order |
| Goldco Direct, LLC v. Wilson (filed as v. Clackum) | N.D. Ala. No. 4:18-cv-850 | Opinion March 27, 2019 | Goldco alleged a competitor posed as "Bruce Clackum" and ran a "goldcosucks" website | Preliminary and then permanent injunction for Goldco, as recited in the 2019 opinion |
| Birch Gold Group, LP v. Bishop Gold Group, LLC | C.D. Cal. No. 2:25-cv-09105 | Filed September 24, 2025 | Trademark: a similar name and logo; Birch is the plaintiff | Sent to a private mediator February 16, 2026; jury trial set for April 12, 2027; pending |
The TCPA is the federal law on robocalls and texts (47 U.S.C. 227). A class action is a group lawsuit, and final approval is the judge's last sign-off on a settlement. An injunction is a court order to stop, and mediation is a meeting where a neutral person helps both sides try to settle.
Birch's lawsuit page (July 2, 2026) says Birch "has never been sued by investors in the company". That is Birch's statement, not a SafeOunce finding. Each Birch filing will be summarized on Birch Gold Group complaints, lawsuits and BBB record.
Regulator actions: no federal action found for either company#
We found no CFTC or SEC action against Goldco or Birch Gold Group in searches on September 29, 2026. State records were not checked for every state, so this is not a finding that no state regulator has acted against either company.
Federal cases against retail metals dealers are rare. The last new CFTC complaint against one was Regal Assets, filed September 27, 2023 (CFTC release 8791-23), and none since, as of September 25, 2026. State dealer registration is one of the gaps explained in who regulates gold IRA companies.
SafeOunce's gate 3 keeps a company with a settled pricing or disclosure case in the last 5 years off its best-of lists. On the records above, neither company meets that gate.
Every case we track is in our list of precious metals IRA enforcement actions.
Marketing claims vs the record: founding dates, "IRS-approved" and the RMD age#
Both companies' websites, and the review pages that rank them, carry claims the record does not support, from founding dates to IRA rules. The table lists eight, each with the date we read it.
| Claim | Where, date read | What the record shows |
|---|---|---|
| Goldco "since 2006" | Goldco and ranking pages, 2026-09-29 | BBB business start of Goldco Direct LLC: October 26, 2011 |
| "Serving Over 30K Customers Since 2003" | Birch homepage title, 2026-11-06 | Its own homepage body says "40,000+ Americans since 2011"; BBB business start January 26, 2011 |
| "BBB accredited business since 11/14/2011" | Birch complaints-record page, 2026-11-06 | BBB: accredited since July 22, 2013 |
| "Money.com 2026 Best Customer Service" | Goldco homepage, 2026-09-29 | Money dropped Goldco from its editorial list on May 29, 2026 (Goldco appears only in a paid box); it also dropped Birch's "Fee Transparency" pick that day |
| Forbes Advisor: Goldco "Best for Buyback Guarantees", Birch "Best for Transparency" | forbes.com, audited 2026-06-26 | Forbes' own customer-sentiment table scores both 1.4 of 5 on pricing and fees |
| "any coin or bar minted to 99.5% purity (.995 fineness)" qualifies | Goldco cost page, 2026-09-29 | Gold .995, silver .999, platinum and palladium .9995; the Gold Eagle is eligible by name (26 U.S.C. 408(m)(3)) |
| Contributions "limited to $7,000 in 2024"; "around $80" yearly fee | Goldco FAQ, 2026-09-29 | 2026 limit $7,500 + $1,100 at 50+ (IRS Notice 2025-67); Goldco's own cost page says $125 |
| RMDs at "72"; "IRS-approved depositories"; "tax-free growth"; "capital gains taxes" on early withdrawals | Birch gold IRA page (updated 2026-10-01), platinum IRA page, homepage and blog, read 2026-10-02 to 2026-11-06 | RMD age 73 or 75 (26 U.S.C. 401(a)(9)(C)(v)); the IRS approves no depository; traditional IRA withdrawals are ordinary income (26 U.S.C. 408(d)(1)) |
The IRS keeps one approved list: nonbank trustees, 73 of them on April 1, 2026. It approves no coin, dealer or vault. What the IRS list does and does not cover is on IRS-approved gold IRA custodians.
Growth inside a traditional IRA is tax-deferred: you pay income tax when you take money out, not capital gains tax.
An RMD (required minimum distribution) is the yearly withdrawal the law requires. It starts at 73 if you were born 1951 to 1958, and at 75 if you were born in 1960 or later. The current ages are on our page of RMD rules for precious metals.
Goldco or Birch Gold: Which Company Fits Your Situation?#
Neither company is better for everyone: the right one depends on how much you are moving, which coins you buy, and what you can get in writing before you pay. The table matches 11 reader situations to the better fit, with the fact that decides it.
| If you... | Better fit | Why (source and date) |
|---|---|---|
| Have under $5,000 | Neither | Both minimums are higher; compare a gold ETF in an IRA you have (GLDM 0.10% a year) |
| Have $5,000 to $24,999 | Birch Gold, the only one of the two that accepts it | Its fees take 0.94% to 4.7% a year; buy bullion only (Birch FAQ, 2026-09-28) |
| Move $25,000 to $50,000 with shared storage | Goldco on published fees | $130 lower over 10 years; compare the coin quotes first (company pages, Sept. 2026) |
| Move over $50,000 | Birch Gold on published fees | Its free first year makes its fees $185 lower over 10 years; confirm whether "over $50,000" or "$50,000 or more" applies |
| Want the free silver | Goldco, only with the price in writing | Worth it only with the premium-coin spread at about 12% or less, or written proof that bullion qualifies (re-read 2026-11-06) |
| Want all four metals | Birch Gold | Birch sells gold, silver, platinum and palladium; ask Goldco whether it offers platinum or palladium |
| Want to read the dispute terms first | Birch Gold publishes them | JAMS, Des Moines, fees split, confidential; Goldco's are in a private agreement; ask both for the agreement |
| May need to sell quickly | Ask both for the payment time in writing | Goldco complainants alleged 3- to 6-week waits in early 2026 (BBB, read 2026-10-02) |
| Want the fewest complaints | Birch Gold by count | 9 vs 72; nearly even per 100 BBB reviews; Goldco lower by Trustpilot one-star share; counts grow with volume |
| Dislike sales calls | Either, with care | Goldco has two TCPA cases on record; Birch's kit form asks you to authorize "pre-recorded/artificial voice communications" and auto-dialers (2026-09-29); use a separate email and reply STOP |
| Want named custodians and vaults before you call | Birch Gold | Birch names two custodians and five vaults; Goldco names none on its website |
SafeOunce scores companies from public records and a written quote requested the way a buyer would request it. Neither company has a full score yet. Goldco's result is provisional: it earned 26 of the 42 points checked so far. Birch Gold's is provisional too: 35 of the 47 points checked (October 2, 2026). The scoring rules are in how SafeOunce rates gold IRA companies.
Results built on different checked points cannot be ranked against each other, so we name no overall winner.
If you are asking which gold IRA company is best overall, our ranked list is on best gold IRA companies.
What Should You Ask Goldco or Birch Gold Before You Sign?#
Ask both companies the same six questions in writing, on the same day, before you move any retirement money. The six questions are listed below.
- Ask for the price of each coin and its percent over spot.
- Ask whether the promotion applies to plain bullion, and which metals count as "eligible types".
- Ask what the company would pay you for the same coins tomorrow, how many days payment takes, and whether the price depends on how long you held them.
- Ask for the custodian's fee schedule with its revision date, and every exit fee.
- Ask for the cancellation window, when it starts and which items it covers.
- Ask for the purchase agreement by email before you pay, and whether JAMS consumer rules apply to you.
All 12 questions are in how to choose a gold IRA company.
Federal law backs the first question. Under the Telemarketing Sales Rule, 16 CFR 310.3(a)(1)(i), a telemarketer (a phone seller) must disclose the total cost and quantity before you pay. Section 310.6(b)(5) keeps precious metals investment sales under the rule even when you called first.
Put both written quotes side by side in our gold IRA company comparison tool.
SafeOunce takes no money from any company named on this page. No company can pay to change its rating or its place on SafeOunce.
How are review sites paid to compare Goldco and Birch Gold?#
Both companies pay websites that send them customers, and neither publishes how much. Birch Gold says it pays "for every qualified lead" and on "every sale throughout the customer's lifetime". Goldco's affiliate program runs on a platform called Everflow with a 90-day cookie, which credits a website for your purchase up to 90 days after you click its link (affiliate page, September 29, 2026).
The search results for this pair show the pattern (November 6, 2026). The second result routes its "Get kit" buttons through tracked paths for both companies, the fifth "may earn a commission", and the first sends readers to a third company. We explain the whole system in are gold IRA reviews paid.
See who pays SafeOunce and what money cannot buy.
Who endorses Goldco and Birch Gold?#
Goldco's website features Sean Hannity, Donald Trump Jr., Lara Trump, Tom Selleck and Dennis Quaid. Birch Gold's homepage lists Ron Paul, Dan Bongino, Stephen K. Bannon, Megyn Kelly, Chad Prather and Lance Wallnau (November 6, 2026). These endorsements are marketing, and the FTC's endorsement guides (16 CFR 255) govern such ads. The CFTC warns that fraudulent dealers "target their ads to political or religious programming just to gain your trust" (release 8881-24). That is a general warning, not an allegation against either company. Each seller's endorsers are listed under celebrity gold IRA endorsements.
How do Goldco and Birch Gold compare with other gold IRA companies?#
Each company has its own head-to-head pages against the other large gold IRA sellers. All of them are listed with our gold IRA comparisons. The ten pairs are below.
- Augusta Precious Metals vs Goldco
- Goldco vs Priority Gold
- Goldco vs American Hartford Gold
- Augusta Precious Metals vs Birch Gold Group
- Birch Gold Group vs Noble Gold Investments
- Goldco vs Lear Capital
- Birch Gold Group vs Lear Capital
- Birch Gold Group vs Priority Gold
- Goldco vs Noble Gold Investments
- American Hartford Gold vs Birch Gold Group
Is Birch Gold a legitimate company?#
Yes: Birch Gold Group, LP is an operating, BBB-accredited dealer with 9 BBB complaints in three years, but it publishes no coin prices or contract. It has held BBB accreditation since July 22, 2013, with an A+ grade (October 2, 2026), and we found no CFTC or SEC action in searches on September 29, 2026. Its arbitration terms keep disputes confidential, so the public record shows only part of the picture. Everything else is in our Birch Gold Group review 2026.
Does Goldco sell physical gold outside an IRA?#
Yes: Goldco also sells coins and bars for home delivery, which its website terms say ship by registered, insured mail, UPS or FedEx within 5-14 business days after funds clear, or up to 45. Birch Gold does too, and its prices page (both read September 29, 2026) says home delivery carries no custodian or storage fees beyond the metal's cost. Outside an IRA, the metal is yours to keep where you like. The rest is in our Goldco review 2026.
What is the downside of a gold IRA with either company?#
The main downside is cost: $225 to $275 a year in account fees at Goldco or about $235 at Birch Gold, plus a markup neither publishes, and gold pays no interest or dividends. At a 20% spread, gold must rise about 31% just to break even on a same-day sale. The general case, with the real downsides of any gold IRA, is on our pros and cons page.
Can you move from Goldco to Birch Gold, or back, later?#
Yes: metals can move between IRA custodians in kind through a trustee-to-trustee transfer, but exit fees apply, and moving to Goldco still needs its $25,000 minimum. A transfer is not a rollover, so there is no 60-day clock, no once-per-year limit and no withholding (IRS Publication 590-A). Equity Trust charges $125 to transfer out in kind and $250 to close; GoldStar charges $75 and $150. If both accounts sit at Equity Trust, ask whether a move needs any transfer at all. Steps and costs are in switching gold IRA custodians or companies.
Can you keep Goldco or Birch Gold metals at home?#
No: metals in a gold IRA must stay with the trustee, and taking them home is a taxable distribution under McNulty v. Commissioner, 157 T.C. No. 10 (2021). Goldco's FAQ says gold IRA assets "will need to be stored at a bullion depository". Birch Gold's gold IRA page says the gold is kept at "a depository, where the gold will be stored securely and insured". The ruling is explained under home storage gold IRA.